Business Support Analyst
Taxes · Montpelier, VT, US · Vermont
- Role
- Data scientist
- Posted
- Oct 23, 2026
- Closes
- Not listed
- Salary
- $28.05 to $43.80 per hour ($58,344 to $91,104 annually)
Apply on the Vermont portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Business Support Analyst serves as a liaison between multiple divisions at the Vermont Department of Taxes and software development teams, implementing software changes and testing their effectiveness. The role involves defining requirements, supporting process improvements related to tax forms and refund review, and identifying opportunities for user experience and business process enhancements. This position requires independence, strong communication skills, and the ability to balance competing priorities in a collaborative, purpose-driven environment.
Key qualifications
- Bachelor's degree in accounting, statistics, business administration, project management, information technology management, or related field
- Experience in business process improvement, project management, and improving government services through modern technology
- Strong communication skills and ability to explain technical concepts to non-technical audiences
- Ability to learn complex processes including tax administration and data analysis
- Experience with iterative processes and incorporating feedback
- Basic understanding of SQL preferred but not required
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Vermont’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.