Business Application Support Specialist
Disabilities Aging & Independent Living · Waterbury, VT, US · Vermont
- Role
- Software engineer
- Posted
- Nov 6, 2026
- Closes
- Not listed
- Salary
- $31.54 - $49.45 hourly
Apply on the Vermont portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Business Application Support Specialist serves as the primary subject matter expert for the DDSD Client Relationship Management System (CRMS) within the Department of Disabilities, Aging & Independent Living. The role involves providing business and system support, leading enhancement projects, coordinating testing and implementation activities, developing training and documentation, and partnering with stakeholders to improve processes and data quality. This is a full-time, permanent position based in Waterbury, Vermont.
Key qualifications
- Bachelor's degree and two years technical experience with enterprise application systems in a business environment, OR Associates degree in business/computer science and four years technical experienc
- Strong organizational, planning, and project management skills
- Experience gathering requirements, aligning priorities, and coordinating complex initiatives
- Skilled at documenting processes, developing standard operating procedures, and delivering training
- Excellent problem-solving, troubleshooting, and continuous improvement capabilities
- Exceptional communication and collaboration skills with diverse stakeholders
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Vermont’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.