Information Technology Specialist 4 Information Security ref#25Roch
Information Technology Services, Office of · Monroe · New York
- Role
- Software engineer
- Posted
- Nov 2, 2026
- Closes
- Nov 12, 2026
- Salary
- $100,671 to $126,875 Annually
Apply on the New York portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
This Information Technology Specialist 4 position within the Office of Information Technology Services serves as a Customer Relationship Manager for the New York State Security Operations Center (NYSOC). The incumbent will coordinate onboarding of new subscribers, manage subscriber relationships, and ensure their needs are met while responding to cybersecurity incidents as needed. The role requires strong organizational and customer service skills, cybersecurity knowledge, and the ability to work independently across NYSOC locations in Latham, Rochester, or New York City.
Key qualifications
- Six years of information technology, cyber security, or information assurance experience, or one year of state service as an Information Technology Specialist 3 (Information Security)
- Excellent organizational and customer service skills
- Solid understanding of cybersecurity and NYSOC service offerings
- Ability to act with independence in alignment with agency and upper-level management strategic direction
- Willingness to be available during off-shift hours for security incidents or critical activities
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from New York’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.