Deputy Superintendent for Consumer Assistance Unit (CAU), NS
Financial Services, Department of · To Be Determined · New York
- Role
- Performance analyst
- Posted
- Oct 22, 2026
- Closes
- Dec 4, 2026
- Salary
- $180,562 - $223,625 Annually (salary commensurate with experience); positions in NYC area and certain counties eligible for additional $4,150 annual downstate adjustment
Apply on the New York portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Deputy Superintendent for Consumer Assistance Unit (CAU) leads the New York State Department of Financial Services' consumer protection operations, overseeing staff who handle complaints against regulated insurance and non-mortgage banking entities. The role involves directing daily CAU operations, managing the external appeal and Independent Dispute Resolution programs, advising senior leadership on consumer issues, and representing the division before the Legislature, Governor's Office, and regulated institutions. The position requires fourteen years of relevant experience with five years in a managerial role, or equivalent substitution through advanced degrees.
Key qualifications
- Fourteen years relevant experience, five at managerial level (or equivalent through advanced degrees)
- Excellent communication and interpersonal skills
- Ability to write clearly on complex issues
- Knowledge of Banking, Financial Services and/or Insurance Law preferred
- Experience with consumer complaints, regulatory compliance, and personnel management
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from New York’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.