SENIOR SALESFORCE BUSINESS ANALYST , CONTRACTUAL (IT Systems Technical Specialist)
Maryland Insurance Administration · Baltimore City · Maryland
- Role
- Software engineer
- First seen
- Aug 28, 2026
- Closes
- Sep 11, 2026
- Salary
- $55.53 - $67.69/ hour
Apply on the Maryland portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Maryland Insurance Administration seeks a Senior Salesforce Business Analyst (contractual) to lead requirements elicitation, process optimization, and solution design across the agency's Salesforce ecosystem. This Grade 21 position, based in Baltimore City or hybrid, will collaborate with cross-functional teams to drive digital transformation, ensure data integrity, manage user acceptance testing, and drive platform adoption through change management and training.
Key qualifications
- Seven years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software
- Salesforce Certified Business Analyst or Administrator certification
- Requirements elicitation, process mapping, and solution design experience
- User Acceptance Testing (UAT) and testing coordination experience
- Change management and stakeholder training experience
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Maryland’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.