Product Owner (MDL IT Asst Director I)
LABOR - Family and Medical Leave Insurance · Baltimore City · Maryland
- Role
- Program manager
- First seen
- Sep 11, 2026
- Closes
- Sep 24, 2026
- Salary
- $99,442.00 - $156,822.00/ year
Apply on the Maryland portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Product Owner serves as the champion for user experience across Maryland's new Family and Medical Leave Insurance (FAMLI) digital platform, a statewide social insurance system serving 2.6 million workers. Reporting to the Director of Product Management, this role coordinates cross-functional delivery teams using agile methods to prioritize and deliver digital services for workers, employers, and FAMLI staff. The Product Owner will monitor vendor activities, ensure consistent user experience across channels, continuously refine priorities based on user and business needs, and build team alignment around product delivery.
Key qualifications
- 5+ years of product management experience, including managing cross-functional teams in remote-first environments
- Working collaboratively with stakeholders to understand product requirements and making effective digital product trade-off decisions
- Demonstrated knowledge of modern digital product delivery practices, including continuous delivery and user research
- Preferred: keen interest in public-sector service design and experience with human-centered design
- Preferred: knowledge of paid family and medical leave programs, Salesforce Public Sector Solutions, or call center operations
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Maryland’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.