DIRECTOR, OFFICE OF ELIGIBILITY SERVICES REPOST (Program Manager Senior III)

MDH Med Care Prgms - Ofc Medicaid Prgms/Operations · Baltimore City · Maryland

Role: Program manager
First seen: Jul 7, 2026
Closes: Sep 30, 2026
Salary: $120,722.00 - $156,171.00/ year, with potential growth to $190,376.00/ year

Applications go through the state’s official system — CivicWorks only tracks the posting.

Summary

The Director of the Office of Eligibility Services oversees Medicaid and Medical Assistance eligibility operations within the Maryland Department of Health's Office of Health Care Financing. This Grade 25 position manages eligibility policy, systems, regulations, and staff across multiple state agencies and local health departments, ensuring efficient and accurate enrollment and renewal services. The role includes developing statewide training programs, maintaining operational performance standards, and coordinating with state and federal partners on eligibility determinations and program improvements.

Key qualifications

Bachelor's degree and six years of large-scale program administration, operations, or change management experience, preferably in healthcare or Medicaid
Minimum three years of supervisory or management experience leading complex organizational or operational change
Extensive experience managing large-scale eligibility or public benefits operations within Medicaid or health coverage programs
Strong understanding of Medicaid policy, systems, regulations, and how policy changes translate to operational implementation
Demonstrated ability to coordinate across multiple agencies and use data and performance metrics to manage operations and improve customer satisfaction
Background in training and workforce development for policy implementation statewide

Summarized by CivicWorks from the state’s posting — check the official listing for full details.

Tracked by CivicWorks from Maryland’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.