DIRECTOR, OFFICE OF ELIGIBILITY SERVICES **REPOST** (Program Manager Senior III)
MDH Med Care Prgms - Ofc Medicaid Prgms/Operations · Baltimore City · Maryland
- Role
- Program manager
- First seen
- Jul 7, 2026
- Closes
- Aug 24, 2026
- Salary
- $120,722.00 - $156,171.00/ year, with potential growth to $190,376.00/ year
Apply on the Maryland portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
Director of the Office of Eligibility Services within Maryland's Health Care Financing division, responsible for supervising and managing Medicaid and Medical Assistance eligibility operations across multiple state agencies and local health departments. The role oversees policy development, system functionality, staff training, and ensures efficient and accurate eligibility determination and enrollment services for Marylanders. This position leads operational improvements, coordinates with federal partners, and manages the master eligibility file and related customer service processes.
Key qualifications
- Bachelor's degree and six years of experience in large-scale program administration, operations, or change management, preferably in health care or Medicaid
- Minimum three years at a supervisory or management level leading complex organizational or operational change
- Strong understanding of Medicaid programs, Medical Assistance eligibility determination, policy and regulatory frameworks
- Proven leadership in operational management with oversight of staff, performance, workflow, and service delivery systems
- Experience coordinating across multiple agencies and partners such as human services departments and health exchanges
- Demonstrated ability to use data and performance metrics to improve operations and customer satisfaction
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Maryland’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.