ServiceNow Platform Owner (Senior Public Service Administrator, Opt. 3)
State of Illinois · Illinois
- Role
- Software engineer
- First seen
- Sep 26, 2026
- Closes
- Not listed
- Salary
- $10,500-$11,500 monthly
Apply on the Illinois portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Department of Innovation and Technology seeks a ServiceNow Platform Owner to oversee the strategic direction, governance, and operational management of the enterprise ServiceNow platform. This senior leadership role involves directing staff, establishing platform strategy, managing service delivery operations, and serving as the primary liaison for cross-functional collaboration across business units and agency leadership. The successful candidate will lead teams in platform administration, implementation, and support while staying current on IT developments.
Key qualifications
- Four years of college-level coursework in management information systems, IT, computer science, or related IT field
- Four years of progressively responsible administrative IT experience in public or private organizations
- Three years of professional experience supervising IT professional teams in large, complex IT organizations
- Four years of experience supporting, governing, administering, or managing enterprise ServiceNow or similar platforms
- Four years of experience developing, supporting, or maintaining enterprise platform operating models
- Four years of experience with ServiceNow ITSM, ITAM, ITOM, HRSD, SPM, SecOps, CMDB or related modules
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Illinois’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.