Quality Assurance Analyst (Management Operations Analyst II)
State of Illinois · Illinois
- Role
- Performance analyst
- First seen
- Jul 29, 2026
- Closes
- Not listed
- Salary
- Anticipated starting salary $6,820/monthly; Full salary range $6,820 - $9,875/monthly
Apply on the Illinois portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Department of Healthcare and Family Services seeks a Quality Assurance Analyst to design and conduct studies and reviews determining policy effectiveness and system improvements within the Division of Quality Management. The role involves developing specialized computer reports, providing technical assistance to division staff, and working with agency leadership to facilitate research completion. The ideal candidate brings strong analytical, management operations, communication, and leadership skills.
Key qualifications
- Four years of college plus a master's degree in business or public administration (with coursework in economic theory, accounting, finance, organizational theory, and operations research)
- Three years of progressively responsible professional experience in management operations analysis
- Three years of experience conducting management studies
- Three years of experience with electronic data processing operations and their use in operations analysis
- One year of experience in a quality assurance program for a public or private organization
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Illinois’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.