Wt: Help Desk Manager - 41500051
Science Technology Engineering And Mathematics · TALLAHASSEE, FL, US, 32301 +13 more… · Florida
- Role
- Software engineer
- Posted
- Jul 22, 2026
- Closes
- Not listed
- Salary
- Florida Gaming Control Commission
Apply on the Florida portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Florida Gaming Control Commission seeks an experienced Workstation Support/Help Desk Manager to lead technical operations within the Office of Information Technology. The role involves supervising IT support staff, managing cloud infrastructure (Azure, AWS, Microsoft 365), overseeing identity and access management, and ensuring reliable service delivery across the agency's statewide distributed computing environments. This position reports directly to the Chief Technology Officer and requires travel to remote offices across Florida.
Key qualifications
- Four years of workstation support experience or bachelor's degree in IT-related field
- One year of experience in a team lead or managerial role
- Experience with infrastructure support including networking, Azure Active Directory, and Microsoft 365
- IT inventory management and identity management experience
- Demonstrated ability to lead teams, manage projects, and coordinate with vendors
- Willingness and ability to travel extensively across Florida
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Florida’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.