Systems Project Analyst (Working Title: Servicenow (Snow) Analyst) - 43000310
Science Technology Engineering And Mathematics · TALLAHASSEE, FL, US, 32399 · Florida
- Role
- Software engineer
- Posted
- Sep 3, 2026
- Closes
- Not listed
- Salary
- Financial Services
Apply on the Florida portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Systems Project Analyst (ServiceNow Analyst) supports the Florida PALM Project, a statewide enterprise resource planning initiative modernizing the State of Florida's financial management systems. Based in Tallahassee with the Department of Financial Services, this role involves business analysis, requirement gathering, process design, testing, and ServiceNow platform implementation for a project expanding to over 3,000 users across state agencies.
Key qualifications
- Minimum five years as a Business Analyst
- Proven skills in requirement gathering, process design, testing, and solution implementation
- Experience analyzing, investigating, and resolving functional issues
- Excellent written and verbal communication skills
- Knowledge of ITSM internal components (Business Rules, Reports, Dashboards, Workflows, Notifications)
- Experience with ServiceNow preferred
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Florida’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.