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All postings · Florida

Senior Human Services Prog Analyst - 64004299

Community and Social Services · ORLANDO, FL, US, 32805 · Florida

Role
Performance analyst
Posted
Nov 10, 2026
Closes
Not listed
Salary
Department of Health
Apply on the Florida portal

Applications go through the state’s official system — CivicWorks only tracks the posting.

Summary

This Senior Human Services Program Specialist position works with the Ryan White HIV/AIDS Program (RWHAP) AIDS Drug Assistance Program (ADAP) at the Sunshine Care Center in Orlando. The role involves interviewing and counseling high-volume clients to determine eligibility for ADAP programs, managing caseloads of at least 250 clients, and coordinating care with case managers, medical providers, and pharmacies. The position requires data entry, documentation, and communication with insurance companies and healthcare providers to ensure clients receive appropriate medication assistance and support.

Key qualifications

  • One year verifiable experience with data entry using electronic medical record systems
  • One year verifiable experience interviewing and counseling clients
  • One year verifiable customer service experience
  • Basic computer skills and knowledge of medical terminology
  • Professional communication skills and knowledge of insurance terminology
  • Authorized to work in the United States without employer sponsorship

Summarized by CivicWorks from the state’s posting — check the official listing for full details.

Tracked by CivicWorks from Florida’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.