Quality Assurance & Training Spec - 43000535
Business and Financial Operations · TALLAHASSEE, FL, US, 32399 · Florida
- Role
- Performance analyst
- Posted
- Nov 10, 2026
- Closes
- Not listed
- Salary
- Financial Services
Apply on the Florida portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
This Quality Assurance Training Specialist role in the Florida Department of Financial Services, Office of Insurance Regulation, develops training materials and delivers regulatory training to bureau staff while conducting quality audits of licensing functions. The position is responsible for ensuring staff competency in applications, records, education, and customer service operations, and may serve as temporary team lead as needed.
Key qualifications
- High school diploma or equivalent
- Experience collecting, evaluating, and analyzing data
- Proficiency with Microsoft Word, Excel, and Outlook
- Two or more years of professional experience in insurance industry or insurance agent licensing regulation (preferred)
- Experience teaching, training, or delivering presentations (preferred)
- Valid driver's license and willingness to travel within Florida
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Florida’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.