OPS Quality Control Analyst - 65650023
Business and Financial Operations · MIAMI BEACH, FL, US, 33139 +53 more… · Florida
- Role
- Performance analyst
- Posted
- Jul 29, 2026
- Closes
- Not listed
- Salary
- Elder Affairs
Apply on the Florida portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
This temporary position with the Department of Elder Affairs Long-Term Care Ombudsman Program involves conducting routine access visits and investigating complaints about services in long-term care facilities. The ombudsman answers phones, maintains documentation systems, travels to facilities to assess and resolve resident complaints, and assists with administrative tasks under the supervision of the District Ombudsman Manager. The role requires certification as an ombudsman and a valid Florida driver's license.
Key qualifications
- Good organizational skills and ability to handle telephone calls courteously and effectively
- Ability to communicate effectively both orally and in writing
- Ability to conduct assessments, fact-finding interviews, and thorough investigations
- Knowledge of basic investigative techniques and rules governing Ombudsman investigations
- Proficiency in Microsoft Office Suite and Windows 2000
- Valid Florida driver's license and ability to travel to facilities
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Florida’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.