OPS - Operations Analyst II - 73991016
Business and Financial Operations · TALLAHASSEE, FL, US, 32399 +13 more… · Florida
- Role
- Performance analyst
- Posted
- Aug 21, 2026
- Closes
- Not listed
- Salary
- Department of Revenue
Apply on the Florida portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
This OPS position in the Florida Department of Revenue's Information Services Program, Production Support unit provides support to the Child Support Program in Tallahassee. The analyst monitors and manages a Cherwell ticketing queue, reviews and updates batch job requests using SAP, triages batch job failures, and verifies batch job processing through the OPCon job scheduler. The role requires effective written and verbal communication with customers and users.
Key qualifications
- One year of data processing experience (excluding data entry) or batch job operations experience
- Two years of customer service
- Knowledge of Cherwell ticketing and SAP systems
- Experience with batch job monitoring and OPCon job scheduler software
- Effective verbal and written communication skills
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Florida’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.