Operations Analyst II (Opbi) OPS - 60932238
Community and Social Services · TAMPA, FL, US, 33612 +75 more… · Florida
- Role
- Performance analyst
- Posted
- Nov 4, 2026
- Closes
- Not listed
- Salary
- Children and Families
Apply on the Florida portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Operations Analyst II position supports the Office of Public Benefits Integrity (OPBI) within the Florida Department of Children and Families, assisting with fraud investigations related to SNAP, TANF, and Medicaid programs. The role involves managing correspondence, conducting interviews, tracking cases, and supporting the recovery of funds lost to fraud or abuse. This is a full-time, 40-hour-per-week position based at one of five Florida locations, with duties including email management, case tracking, data entry, and fact-finding research.
Key qualifications
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Publisher)
- Valid state-issued Driver's License
- Strong customer service skills and working knowledge of ESS program
- Ability to conduct fact-finding research to detect fraudulent situations
- Detail-oriented with accurate data entry and computer navigation skills
- Proficiency in computer use with exceptional typing skills
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Florida’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.