Operations Analyst II - 73006656
Business and Financial Operations · TALLAHASSEE, FL, US, 32399 +13 more… · Florida
- Role
- Performance analyst
- Posted
- Oct 26, 2026
- Closes
- Not listed
- Salary
- Department of Revenue
Apply on the Florida portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
Operations Analyst II position in the Florida Department of Revenue's General Tax Administration Program, based in Tallahassee. The incumbent assists taxpayers via telephone and written correspondence regarding departmental billings and delinquencies, examines and updates records, and provides information on filing obligations and departmental policies. This is an internal agency advertisement requiring current employment with the Department of Revenue and one year of experience researching and resolving complex Florida tax account issues.
Key qualifications
- Currently employed with the Florida Department of Revenue within the General Tax Administration Program
- One year of experience researching, reviewing, and resolving complex Florida tax account issues utilizing SUNTAX
- Ability to handle large call volumes up to 7.5 hours per day
- Bilingual Spanish/English preferred
- Experience with departmental and taxpayer records management
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Florida’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.