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All postings · Florida

Operations Analyst II - 71002407

Other · TALLAHASSEE, FL, US, 32301 +13 more… · Florida

Role
Performance analyst
Posted
Sep 8, 2026
Closes
Not listed
Salary
Department of Law Enforcement
Apply on the Florida portal

Applications go through the state’s official system — CivicWorks only tracks the posting.

Summary

Operations Analyst II within the Florida Department of Law Enforcement's Firearm Purchase Program reviews and analyzes criminal history records to determine eligibility for firearm purchases under Florida law. The role involves processing requests through the Firearm Eligibility System, conducting quality assurance on transactions, training customers, and maintaining NCIC/FCIC certification. The position reports to a Manager 1 and may act as team lead when management is unavailable.

Key qualifications

  • Knowledge of criminal justice system and FCIC/NCIC, III, CCH, and NICS information systems
  • Ability to communicate effectively verbally and in writing and provide quality customer service
  • Ability to use internal and external resources to perform research and develop training curriculum
  • Must meet and maintain National Crime Information Center (NCIC)/Florida Crime Information Center (FCIC) certification
  • Experience with criminal history records analysis and transaction processing

Summarized by CivicWorks from the state’s posting — check the official listing for full details.

Tracked by CivicWorks from Florida’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.