Government Operations Consultant I - 73000123
Business and Financial Operations · TALLAHASSEE, FL, US, 32399 +13 more… · Florida
- Role
- Performance analyst
- Posted
- Sep 29, 2026
- Closes
- Not listed
- Salary
- Department of Revenue
Apply on the Florida portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
Government Operations Consultant I position in the Florida Department of Revenue's General Tax Administration Program, based in Tallahassee. The incumbent provides support to the Taxpayer Services Process including designing and conducting training, maintaining training materials, evaluating contact center interactions, and supporting quality assurance activities to ensure high-quality customer service and compliance with policies.
Key qualifications
- Currently employed with the Florida Department of Revenue
- One year of experience in training, quality assurance, process improvement, or procedure development
- Experience participating in or leading special projects or workgroups
- Experience developing or updating reports, procedures, guides, or training materials
- Experience working in the System for Unified Taxation (SUNTAX)
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Florida’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.