Social Services Program Specialist (Hybrid)
Department of Social Services · Hartford, CT · Connecticut
- Role
- Program manager
- First seen
- Nov 7, 2026
- Closes
- Nov 18, 2026
Apply on the Connecticut portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Social Services Program Specialist provides complex functional and technical support to the Department of Social Services' Business Systems team in Hartford, CT. This full-time, hybrid position maintains managerial oversight for a unit supporting multiple eligibility and enrollment projects and systems across DSS, including ImpaCT, ahCT, ConneCT, and others. The role involves project coordination, systems validation, test team leadership, and collaboration with IT and business partners to ensure timely implementation of technical updates and business requirements.
Key qualifications
- Nine (9) years of professional experience in social services, client eligibility determination, or technical business support
- One (1) year in a supervisory capacity supporting IMPACT Eligibility Processing Enterprise Resource Planning business functions
- Considerable knowledge of IMPACT modules, business process mapping, and validation testing
- Supervisory ability and considerable interpersonal, oral, and written communication skills
- Ability to plan, organize, and coordinate complex business processes and handle multiple projects
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Connecticut’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.