Labor Department Programs and Services Coordinator (Hybrid)
Department of Labor · Montville, CT · Connecticut
- Role
- Program manager
- First seen
- Sep 24, 2026
- Closes
- Oct 1, 2026
Apply on the Connecticut portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Labor Department Programs and Services Coordinator oversees day-to-day operations of the Montville American Job Center, supervising staff who deliver workforce services including RESEA, WIOA, Wagner-Peyser, and veteran services. The role involves using CTHires to manage data and communications, providing leadership and mentoring to staff, coordinating with regional partners, and handling escalated customer interactions. This is a full-time position (40 hours per week, Monday-Friday, 8:00 a.m.–4:30 p.m.) with an initial six-month probationary period requiring office attendance, and may involve travel to other American Job Center locations as needed.
Key qualifications
- Current State of Connecticut Department of Labor employee with at least six months of full-time service
- Experience supervising staff providing customer service, adjudications, employer services, or employment planning
- Knowledge of workforce programs such as RESEA, WIOA, Wagner-Peyser, and veteran services
- Ability to use data management systems (CTHires) to record activities, generate reports, and monitor data accuracy
- Strong leadership, mentoring, and problem-solving skills with ability to handle difficult customer interactions professionally
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Connecticut’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.