Experience and Design Leader (Information Technology Manager 3)
Department of Administrative Services · Hartford, CT · Connecticut
- Role
- Software engineer
- First seen
- Oct 28, 2026
- Closes
- Nov 12, 2026
Apply on the Connecticut portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Experience and Design Leader (Information Technology Manager 3) will guide product strategy and user experience across the Connecticut Department of Administrative Services' digital programs and enterprise applications. The role combines product management, service design, user research, and accessibility work to improve digital services for residents and state agency staff. Based in Hartford, CT on a hybrid schedule, the position leads and coordinates experience and design services while partnering with agencies and delivery teams to translate user needs into product plans and priorities.
Key qualifications
- 10+ years of experience in computer or network administration, architecture, operations, systems development, or information technology analysis and planning
- 1+ year of specialized experience in product management, service design, user research, or user experience leadership
- Demonstrated ability to lead and coordinate cross-functional teams and manage product priorities
- Experience developing product strategies aligned with organizational needs and user experiences
- Knowledge of accessibility requirements and design standards
- Ability to plan and oversee research activities such as interviews, usability testing, and prototype testing
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Connecticut’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.