Senior Service Designer (Remote From Anywhere In Colorado)
Governor's Office of Information Technology · Statewide, CO · Colorado
- Role
- Designer
- First seen
- Aug 4, 2026
- Closes
- Not listed
- Salary
- $115,000.00 - $135,000.00 Annually
Apply on the Colorado portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Governor's Office of Information Technology seeks a Senior Service Designer to conduct user research, map service processes, and produce design artifacts that inform product development for Colorado's public services. This role focuses on upstream service design work—qualitative research, journey mapping, and stakeholder workshops—rather than UI/UX design, and requires translating constituent and staff experience into actionable insights for cross-functional pod teams.
Key qualifications
- Minimum 5 years conducting user research and working in cross-functional, iterative, user-centered teams
- Track record shipping user-centered solutions across design, engineering, policy, or operations disciplines
- Knowledge of service design methods including service blueprinting, journey mapping, and process mapping
- Ability to build trust with constituents and frontline workers to conduct honest, usable research
- Understanding of how varied populations interact with government services, including those needing language assistance or facing digital limitations
- Knowledge of Agile and product development sufficient to translate research into user stories and backlog inputs
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Colorado’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.