Quality Assurance Specialist
AR Dept of Human Services · Little Rock, AR, US, 72203 · Arkansas
- Role
- Performance analyst
- Posted
- Oct 1, 2026
- Closes
- Not listed
- Salary
- $52,137.07 (Anticipated Starting Salary); Range: $52,137 – $77,163
Apply on the Arkansas portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Quality Assurance Specialist reviews agency case files for the Arkansas Department of Human Services to ensure households receive all eligible benefits. The role involves evaluating discrepancies, verifying income and assets through record research and contact with financial institutions, and ensuring compliance with state and federal laws in determining client eligibility. The specialist conducts interviews, prepares written correspondence, and maintains detailed documentation of the review process.
Key qualifications
- Knowledge of federal and state laws, policies, and procedures governing client eligibility for income assistance programs
- Skill to interpret and apply policy procedures and guidelines in determining eligibility for financial assistance
- Skill to interview clients and provide technical assistance
- Ability to prepare, present, and review oral and written reports
- Proficiency with computer software including Microsoft Office Suite
- Bachelor's degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or related field
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Arkansas’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.