Program Eligibility Supervisor/Expert
AR Dept of Human Services · Batesville, AR, US, 72501 · Arkansas
- Role
- Program manager
- Posted
- Sep 21, 2026
- Closes
- Not listed
- Salary
- $57,351.01 - $84,879
Apply on the Arkansas portal
Applications go through the state’s official system — CivicWorks only tracks the posting.
Summary
The Program Eligibility Supervisor/Expert at the Arkansas Department of Human Services oversees daily operations of eligibility staff in a county facility, ensuring accurate and efficient eligibility determinations for state-administered assistance programs. The position involves supervising a team, reviewing applications, ensuring compliance with state and federal regulations, and delivering high-quality customer service to Arkansas residents. Leadership responsibilities include training staff, conducting quality assurance reviews, resolving complex eligibility issues, and analyzing program performance trends.
Key qualifications
- At least three years of experience in eligibility determination, case management, social service administration, or related field
- One year of experience in a leadership capacity
- Strong understanding of eligibility determination processes, regulations, and case management
- Proficiency in data entry, reporting systems, and case management software
- Excellent verbal and written communication skills
- Ability to prioritize multiple tasks, meet deadlines, and manage caseloads effectively
Summarized by CivicWorks from the state’s posting — check the official listing for full details.
Tracked by CivicWorks from Arkansas’s public career portal. Posting data refreshes daily; this page disappears when the posting closes.